1. What is platinum electroplating?
Platinum is resistant to oxidation and so hard (not soft) so it can resist wear. So plating the layer of platinum onto silver produces an item of jewellery that is both tarnish-resistant and durable.
2. What is a prong setting?
A prong setting is a type of mounting used in the making of diamond jewellery. This setting is highly versatile and provides excellent security for holding gemstones in place.
3. Is Using rhodium in making rings considered cheap quality?
No, Rhodium is nearly as valuable as platinum. Like platinum, it is durable and tarnish resistant.
4. How is cubic zirconia different from real diamond?
It is an inexpensive alternative to a real diamond. While real diamonds are naturally occurring gemstones, cubic zirconia is lab-grown.
5. What does AAAA cubic Zirconia stand for?
Cubic Zirconia that is rated AAAA is highly polished than A grade stones. They tend to have more radiance and shine.
6. Does this ring turn my fingers green?
Absolutely NO, We use International Standard 925 silver on all our rings so it won’t turn your skin green.
7. Is Brillante a trustworthy and genuine store?
100% Yes. Brilliant Signature Rings is a store that is a registered legal and formal business based in London, United Kingdom.
8. Are my payments safe? Will I be scammed?
Brillante uses 100% secure ways for checkouts. We give a guaranteed safe check out which means your checkout process can be trusted: the information is encrypted and your customer’s credit card information is safe and secure.
9. What if I got the wrong size of my ring?
Please contact our service team at firstname.lastname@example.org and we will assist you in the exchange. Please read our returns and exchanges policy here.
10. Will my product be returned for its damage?
Yes of course, if the ring has been damaged through our process or during the delivery we will refund you completely within 14 days from the date of your purchase. For further details, please read on our refunds here
11. How do I know my ring size?
It is easy to find your rig size at home. Please follow instructions on the ring size guide here. Most popular ring size is 7 unless you fingers are too small or too big.
small sizes are 6, Medium ring sizes are 7 and large ring sizes are 8
12. How long does it take to deliver my items?
It takes between 3-5 working days for your item to reach you. In most cases, it just takes three days but if you have any concerns about shipping, please feel free to contact us at email@example.com.
13. Are you a drop-shipper?
Nope, all our orders are packed with love form Brillánte.We send them over to you from our hub in London,UK.
14. Can I get a one day delivery to my items?
Sure you can, the payment options are available for one day shipping while making payment for your order. please feel free to click one day delivery option. We do free shipping to all our standard order which takes a minimum of three days process+delivery time.
15. Can my items be gift packed?
Sure, please use the 'add notes to the seller' cart to let us know you want it gift packed we will pack the item for your loved one.